Little differentiation

"There is no difference between us and every other investment bank out there - except your hard work, your management, and the people you hire. Think about it. We work in the same buildings, we have the same computers, we fly on the same planes, we sleep in the same hotels. We even have the same clients." (attributed to Mark Winkelman, Goldman Sachs in Fortune Europe Edition no 15/2004, p 44)